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KB-1880: Zone provisioning agent fails with Unknown error (0x5011)

Centrify DirectAudit ,   Centrify DirectControl ,   Centrify Identity Service, Mac Edition ,  

12 April,16 at 11:02 AM

Applies to: All version of Centrify Zone Provisioning Agent

Problem:
Zone provision agent fails while provisioning user / groups into the zone and writes the following error information into Windows Event log

Event Type: Error
Event Source: Centrify ZPA
Event Category: None
Event ID: 0
Date: 6/8/2010
Time: 12:00:00 AM
User: N/A
Computer: CServer01
Description: Error occurred when provisioning a Centrify zone.
Zone: centrify.com/Centrify/Zones/linux
Details: Unknown error (0x5011)

Cause:
Unknown error (0x5011) is a known issue with handling an exception inside of Microsoft .NET library. This exception arises if an AD domain controller does not return all the data requested for all the rows returned for certain user and group membership lookups. Resolution: Microsoft released a patch to handle the exception, please install the patch from the link :

http://support.microsoft.com/kb/969166

Centrify Corporation does not take any responsibility for the content or availability of this link and it was provided as a courtesy.  Customers should contact the vendor if there are any further questions.

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