Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >

KB-1829: Deployment Manager doesn't work when the AD user's "Application Data" folder located on network share

Authentication Service ,  

12 April,16 at 11:02 AM

Applies to: All versions of Centrify Deployment Manager

When the AD user's "Application Data" folder is located on a network share. For example:
1. The AD user is using roaming user profiles or,
2. The "Folder Redirection" group policy has been enabled to redirect the AD user's "Application Data" folder to a network share.


An error message "Failed to load data from datastore" is shown when opening Centrify Deployment Manager (DM) and you can find the following message from the debug log:

There is a file sharing violation. A different process might be using the file. [ \\servername\folders$\TVNS0000\Application Data\Centrify\DeploymentManager\datastore.sdf ]

After the DM had been installed, a small Microsoft SQL Server Compact Edition database is embedded into the MMC application. The database serves as a repository for the machine and environment information that the Deployment Manager gathers. However, Microsoft SQL Server Compact doesn't support multiple concurrent connections to a database file located on a network share and will create an exclusive lock on databases open on network shares. For more information, you can refer to the following URL:


It is suggested to install DM on a dedicated machine and configure the AD user using local user profiles.