Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-1629: AD user fails to unlock gnome-screensaver

Authentication Service ,  

12 April,16 at 11:07 AM

Applies to:  All versions of Centrify DirectControl on RHEL and CentOS 5.4

Problem:
When logged in as a AD user, screensaver cannot be unlocked even though the dialog appears to correctly take the password. Also hitting the "Cancel" button to cancel the gnome-screensaver results in authenticating the AD user with a null password, which eventually leads to locking of the AD user account in Active Directory.

Cause:
The above described behavior is as a result of bugs in gnome-screensaver in RHEL and CentOS 5.4. For more detailed information, refer to the following bugs:

https://bugzilla.redhat.com/show_bug.cgi?id=216615
https://bugzilla.redhat.com/show_bug.cgi?id=216718

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-1357: screensaver failed to unlock articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-20210: Common Questions Regarding Centrify DirectControl and CoreOS articleKB-6882: User Fails su to an Active Directory Account on AIX. Error Appears: "There have been too many unsuccessful login attempts" articleKB-6041: How to show current license type in use by adclient article[How To] Enable Symantec VIP MFA for Centrify Server Suite on Linux Part I article[How To] Enable Symantec VIP MFA for Centrify Server Suite on Linux Part III