Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-1579: adjoin failed with "(kerberos) Authentication error" after authoritative restore on windows server 2008

Centrify DirectAudit ,   Centrify DirectControl ,   Centrify Identity Service, Mac Edition ,  

12 April,16 at 11:02 AM

Applies to: All versions of DirectControl with Windows 2008 domain

Problem:

Join of Unix, Linux or Mac machines to a Windows 2008 domain using adjoin fails and running adjoin in verbose option shows the error as follows:

====

Update account control. This requires computer object update rights...
Update account control information succeeded
Update OS information. This requires computer object update rights...
Update OS information succeeded
Setting machine password...
Using computer account to change password
(kerberos) Authentication error

due to unexpected configuration or network error.
====

Cause:

This may happen in AD environments where an authoritative restore of krbtgt was done. This causes the kpasswd protocol to 
fail with KDC_ERR_S_PRINCIPAL_UNKNOWN error which prevents join of Unix or Mac machines to the domain.

Resolution:

This is a Microsoft defect and a hotfix was issued. Please download and apply the hotfix as stated in http://support.microsoft.com/kb/976424

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-2065: adjoin fails with "(kerberos) Authentication error" articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role? articleKB-6041: How to show current license type in use by adclient? articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-6056: How to report the group policy settings that are in effect for the local computer? articleKB-5929: Does Centrify provide documentation for Administrators who wants to monitor Centrify Server Suite events? articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-3925: How to add Centrify parameter to a group policy