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KB-1348: DirectAudit session is not recording and who -r return nothing

Auditing and Monitoring Service ,   Authentication Service ,  

12 April,16 at 11:13 AM

Applies to: All versions of DirectAudit on all platforms

Problems:

When DirectAudit Configured correctly but session are not recording and debug log shows: 
Jun 22 10:22:28 amdc-admin-ux01 auth|security:debug cda.dash[1790064]: DEBUG: Runlevel -1 is unacceptable, 
dropping out. dash is not recording ...

Command "who -r" also returns nothing.

Cause:

The root cause is that utmp is missing the system run level. This is not normal and this causes DirectAudit get the incorrect 
run level and drop out. 

Solution:

A reboot should fix the "who -r" issue. And the DirectAudit will return normal once it gets the correct utmp information.

 

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