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KB-1210: Centrify prompts to change password when it has not expired

Mac & PC Management Service ,  

12 April,16 at 11:46 AM

Applies to:


All versions of Centrify DirectControl except 4.4.4 and 5.1.




Centrify/adclient prompts Active Directory users to change their password when the password is not actually expired:


Feb 19 11:04:38 a300sua8 adclient[14096]: WARN <fd:23 sshd(25452)> Account management for user 'username': password has expired

Feb 19 11:04:40 a300sua8 adclient[14096]: WARN  <fd:23 passwd(25456)> Change password for user 'username': couldn't get old password from user


This problem gets triggered only if you are trying to SSO using Kerberos authentication or using public key authentication.




This has been identified an issue with the way the  "PasswordExpires" entry is computed. This can happen under 3 or 4 circumstances.


a) User trying to login belongs to a cross domain/cross forest.


b) Microsoft Fine grain policy is involved.


c) S4u is involved (We failed to get S4U2Self ticket for user's located in trusted domain)




1) Temporarily use password authentication (interactive login)


2) Set "adclient.cache.object.lifetime" value to 1 in /etc/centrifydc/centrifydc.conf to force user object to refresh every hour, run adreload and adflush.


Note: This will disable authentication in disconnected mode.




3) Run adflush (as root)




This is fixed in Centrify DirectControl 4.4.4 and 5.1.0


keyword expiration, prompt, fine grain, s4u