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KB-11468: perl related errors in /var/log/centrify_mapper_error.log

Authentication Service ,  

15 April,20 at 12:16 PM

Problem: After installing the Centrify DirectControl agent and joining to the zone, there may be errors shown in the var/log/centrify_mapper_error.log file. The error will look something like below:

                Compilation failed to require at /usr/share/centrifydc/perl/URI/URI.PM

Cause: An older outdated version of perl is installed on the agent machine.


Workaround: Install liburi-perl 1.73 on Ubuntu 18.04.

However, the Centrify liburi will need to be removed or renamed, because our perl scripts search lib modules in our path first, then use the system INC path.

Steps to be taken:

1) Install liburi-perl package using the following command:

# apt-get install liburi-perl

2) Remove the Centrify liburi, or back it up. Example:

# mv /usr/share/centrifydc/perl/URI /usr/share/centrifydc/perl/URI.bak

Solution: The issue has been fixed in Centrify Infrastructure Services 19.6 release.