Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-11270: Login data cannot be populated to the Desktop Apps

Privileged Access Service ,  

26 October,18 at 07:40 AM

Applies to: Privileged Access Service 

Problem:
When launching the desktop app from PAS admin portal > Desktop Apps, the connection is built successfully but login credential cannot be populated into the login window.
For example, the SQL Management Studio is launched while the connection is stuck as no password filled in automatically. 

User-added image

Cause:
When deploying the Desktop App there is a command line defined to send out the user name, password, server name and instance name to remote desktop service. 
e.g. -S {database.FQDN}\{database.InstanceName} -U {user.User} -P {user.Password}
If the SQL Management Studio application is not configured to accept this command line then the login credential cannot be filled into the login window automatically. 


Resolution:
Navigate to the RDS > Connections > the connection name > REMOTEAPP PROGRAMS > published application, e.g. SQL Server Management Studio. 
Then right click on the published application name to open Properties, go to Parameters then enable option 'Allow any command-line parameters'. 

User-added image


References: 
Some prerequisites before deploying the Desktop Apps. 
A standalone Windows Server with Remote Desktop Services deployed. In Remote Desktop Services, you need to:
  • Publish the SQL Server Management Studio application to your remote desktop collection.
  • Configure SQL Server Management Studio application parameters to Allow any command-line parameters. This enables the Infrastructure Services command line functionality.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleCentrify 18.2 Release Notes articleKB-20210: Common Questions Regarding Centrify DirectControl and CoreOS articleCentrify 17.4 and 17.4 Hotfix Release Notes articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) article[Basics] Centrify Zone schemas, UNIX identity data sourcing and provisioning - Part II article[HOWTO] Setting-up the ServiceNow Centrify Privilege Access Request App articleCentrify 18.3 Release Notes articleKB-12797: How to use the Centrify PowerShell Module to Automate Access and Privilege Operations articleCentrify Cloud 16.10 Release Notes