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KB-11126: Centrify Identity Services Platform remove button is gray out on Windows Agent Configuration window

Privilege Elevation Service ,  

1 October,18 at 03:37 PM

Problem:
Centrify Identity Services Platform remove button is gray out on Windows Agent Configuration window

Resolution:
"Remove" button is gray out because MFA is configured via group policy (MFA configuration values are written under HKLM\SOFTWARE*Policies*\Centrify\DirectAuthorize\Agent). 

There's this line in the log to confirm it:

[2018-08-24 15:50:14.799 -0700] LogonUI.exe[1228,7656] Verbose: dzMfaCredentialProvider.dll:Centrify::CredentialProvider::Settings::IsZonelessMfaEnabled|Get ZonelessMfaEnabled_GP: true

As the MFA is pushed via group policy, it does not allow us to delete the entry in agent configuration.

 

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