Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-11068: Direct Audit and Direct Control Core Dump Files are Generated When an Older Version of glibc is Used

Privileged Access Service ,  

3 October,19 at 10:34 AM

Problem:
  
Centrify Direct Audit and Centrify Direct Control may encounter a program failure and subsequently generate a core file. System core files are seen in /var/centrifyda or /var/centrifydc respectively.

Cause:
 
This is potentially caused by glibc version 2.17 or older. More details on this issue can be found here:
    

Resolution:
  
Upgrade the glibc for the machine to version 2.19 or later.
    
Some commercial Linux distributors have back ported the fix to glibc version 2.17.
The link below is for a back port by RedHat verion 7.  It is provided as a courtesy by Centrify.
    
RHBA-2016:1030 - Bug Fix Advisory

Please consult the OS vendor for a potential fix for specific distributions.

* If required assistance to verify if system run into this issue, please run adinfo -t and send /var/centrify/tmp/adinfo_support.tar.gz to support@centrify.com or generate the stacktrace with the steps in KB-1634: How to analyze core dump using GDB / DBX / MDB debugger and send the output file to support@centrify.com.
   

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 No related Articles