The audited sessions are listed on the Audit Analyzer as usual. After selected an audited session and clicked “Replay”, the session player shows up with a blank screen. Then the session player becomes unresponsive and it consumes lots of CPU resource.
One of the possible cause is corrupted font cache due to faulty video driver causing WPF application to hang.
Please try the following steps to clean up the WPF font cache on the problem machine and see if the issue occurs again:
1. Make sure the current user has local administrative privilege
2. From the start menu search bar, type services.an and launch it
3. Find "Windows Presentation Foundation Font Cache 188.8.131.52" (FR: "Cache de police de Windows Presentation Foundation 184.108.40.206") and stop it
4. Go to C:\Windows\ServiceProfiles\LocalService\AppData\Local, delete FontCache220.127.116.11.dat
5. Restart the machine
In case the issue still persists after applied above workaround, please contact Centrify Support for further assistance.