Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-10610: The screen shakes after using a smart card to unlock the Linux system

Authentication Service ,  

1 July,18 at 02:40 AM

Problem:
Logging into the RHEL 6.9 server with a smart card works fine. If you lock it and then attempt to unlock it with the smart card, the screen shakes making it difficult to click in the box for entering your PIN. The shaking doesn't stop until you enter your PIN.

Resolution:
A full resolution isn't available at this time but there is a work around. The work around is to do the following:

1) Edit the centrifydc.conf file and find or edit the following parameter so that it looks like this:

smartcard.name.mapping: true

2) Restart centrifydc with the following command:

/usr/share/centrifydc/bin/centrifydc restart
 

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role? articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-6041: How to show current license type in use by adclient articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-3925: How to add Centrify parameter to a group policy articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-6056: How to report the group policy settings that are in effect for the local computer? articleKB-4199: What happens to the login keychain when authentication is changed from AD username/password to smart card on Mac OS X articleKB-2983: Smart Card support for FileVault 2 on Mac OS X.