Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-10608: Getting a License Server error when opening Audit Analyzer

Auditing and Monitoring Service ,  

1 July,18 at 01:59 AM

Problem:
After installing DirectAudit and attempting to open Audit Analyzer, an error appears stating that the License Manager is not available.

Resolution:
1) Open the Audit Management Control Panel 
2) Restart the DA Management Service 
3) Go back to the License Server -> Troubleshooting Tab -> Refresh Now

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 article[HOW TO]Install and setup the Centrify Licensing Service articleKB-20210: Common Questions Regarding Centrify DirectControl and CoreOS articleKB-2727: How to migrate SQL databases associated with a Centrify_DirectManage Audit installation from one database server to another articleKB-6041: How to show current license type in use by adclient articleKB-2976: “A database operation error occurred” & “Invalid database” error when opening Audit Manager articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-10646: “You cannot connect to the SQL Server” when opening Audit Manager / Audit Analyzer articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role?