Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-10604: The Centrify Licensing Control Panel is not able to detect the DirectAudit installation

Auditing and Monitoring Service ,  

30 June,18 at 05:59 PM

Problem:
When trying to add the DirectAudit license into the Centrify Licensing Control Panel, an error appears saying that no DirectAudit installation can be found.

Resolution:
Check the DirectAudit Audit Management Service as it is likely stopped. After starting this service the DirectAudit installation will likely be available now.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-7555: Unable to login as root after upgrade to Centrify Suite 2016 (CDC 5.3.0) articleKB-6041: How to show current license type in use by adclient? articleKB-2727: How to migrate SQL databases associated with a Centrify_DirectManage Audit 3.x installation from one database server to another articleKB-6040: How to change the license type in use after adclient successful joined to the AD? articleKB-6073: How to join the Linux/Unix Centrify Server to Active Directory with specific Computer Role? articleKB-6038: How to specify the license type to use when joining the server to AD using adjoin? articleKB-6056: How to report the group policy settings that are in effect for the local computer? articleKB-3925: How to add Centrify parameter to a group policy articleKB-6044: How to configure users for automatic Kerberos Credentials for infinite renewal even after users have logged out?