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KB-10542: Centrify Product Naming Changes - July 2018

5 July,18 at 09:08 PM

Centrify has updated product names as of July 1st, 2018. When opening a new support case, please refer to the below product matrix to determine the correct case product selection.

Previous Case ProductUpdated Case ProductService
Centrify DirectAuditAuditing and Monitoring ServiceInfrastructure Services
Centrify DirectControlAuthentication ServiceInfrastructure Services
Centrify DirectSecureDirectSecureInfrastructure Services
Centrify Identity Service, App EditionApp Access ServiceApplication Services
Centrify Identity Service, App+ EditionApp Gateway ServiceApplication Services
Centrify Identity Service, Mac EditionMac & PC Management ServiceEndpoint Services
Centrify Privilege ServicePrivileged Access ServiceInfrastructure Services

New product selections that were not previously available have also been added as of July 1st, 2018:
New Case ProductService
Mobile Management ServiceEndpoint Services
PC Auditing and Monitoring Service   Endpoint Services
Privilege Elevation ServiceInfrastructure Services
Privilege Analytics ServiceInfrastructure Services
Smart Card ServiceEndpoint Services

For additional information, please visit

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