Red Hat Linux, CentOS, Oracle Linux, SUSE Linux, Ubuntu
Centrify Infrastructure Services
How to Collect Debug Logs from the Agent for Linux (cjoin)
Question: How to Collect Debug Logs from the Agent for Linux cclient
Answer: On the Centrify Unix server, as root or sudo, please run the following commands:
1. Turn on Centrify debug: # /usr/local/share/centrifycc/bin/cdebug on # /usr/local/share/centrifycc/bin/cdebug clear Make sure /var/log/centrifycc.log is growing in size.
2. Reproduce any issues as requested by Centrify Support.
3. Collect cnfo: # cinfo -t
4. Turn off debug: # /usr/local/share/centrifydc/bin/cdebug off
Please send the /var/centrify/tmp/cinfo_support.tar.gz
*Update* In the 19.4 version of the Linux agent, the location for debug logging has changed. Please use the following steps if the 19.4 version is installed:
1) /opt/centrify/sbin/cdebug on 2) /opt/centrify/sbin/cdebug clear 3) Reproduce any issues as requested by Centrify Support 4) /opt/centrify/sbin/cdebug off 5) cinfo -t 6) The logs will still be located at /var/centrify/tmp/cinfo_support.tar.gz