Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-10488: User with system administrator role can no longer add users in cloud portal

Privileged Access Service ,  

15 June,18 at 05:41 PM

Question: Why is a user with the system administrator role no longer able to add new users into the  cloud portal?

errors

Answer:  In newer release, there is a new domain permission called "Add Account", by default it is not enabled. It is required to have this check box checked to add new users. 
errors2

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.