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KB-10485: User can no longer login after upgrade in SCMM package

Authentication Service ,  

1 October,18 at 03:35 PM

Problem: User can no longer login after upgrade in SCMM package.

Steps to reproduce:

Install old DZWIN in manually , then upgrade with SCCM in per-machine and per-user mode:

1. Run the following command to per-user mode install suite2016.1R2 dzwin.

msiexec /i "Centrify Agent for Windows64.msi" ALLUSERS=""

2. Upgrade in SCCM with per-user mode and per-machine mode.
error1


3. Login machine and after reboot
error2

Cause:  Currently we only check & revert the LSA reg for win10 when installer detects it is in upgrade mode, however, it may fail to detect the upgrade mode in some cases(e.g. the SCCM per-user installation over existing per-machine installation). Msi may also fail to detect upgrade mode in some other cases rather than this SCCM case. 
 
Resolution: It is fixed in suite 2017.3.

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