Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >

KB-10380: Change to the NetSuite SAML Certificate in the NetSuite SP Metadata

App Access Service ,  

11 June,18 at 06:15 PM


On June 13, 2018, the SAML certificate referenced in the NetSuite Service Provider (SP) metadata will expire. NetSuite is in the process of renewing the SAML certificate and will be updating the NetSuite SP metadata file. NetSuite will release the change to all sandbox accounts on June 7, 2018 and to all production accounts on June 11, 2018.


After the change is made, all of NetSuite SAML customers will need to update their application configuration by uploading the NetSuite SP metadata file containing the new certificate at the Centrify Admin Portal.

Centrify supports the uploading of a metadata file. At the Admin Portal, under the ‘Trust’ section of the NetSuite application, choose the ‘Metadata’  option and upload a new certificate file. Below is where to upload the Netsuite SAML metadata file or SAML certificate:

User-added image

This change only affects customers who have integrated the NetSuite SAML application with Centrify prior to this notification.

If you require assistance or more information, please contact Centrify Support.


Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.