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KB-1017: No user can login except root

Authentication Service ,  

5 June,20 at 06:29 PM


Centrify agent is connected as seen in adinfo output. However none of the users (except root) can login. The command adflush was run multiple times and the agent was restarted too. 

'adquery user' shows the following:


Is there any reason why the attributes are missing?


This can happen if /etc/centrifydc/passwd.ovr file did not have the below line in the end. When this file is edited to created the overrides (For example: a customer can specify his own shell which can be different from what is defined in DirectManage), the last line should be left untouched as it means all other Centrify users will use the attributes which are defined in DirectManage.

If this line is not present, this can prevent anyone (except root) from logging into the Centrify server.

excerpt from /etc/centrifydc/passwd.ovr file


For more details on how the passwd.ovr file format works, please refer to the Centrify Unix Config Guide, which can be found on the support portal under 'Documentation'.