When running the adcdiag script on a Linux/Unix server the following error is shown:
Check item #7: ErrorExit
Please re-specify the trusted Identity Platform instance in the zone.
Trusted Identity Platform instance is configured but no Centrify Connector is serving to this Identity Pla
INFO: Trusted Identity Platform instance set in zone: https://aaa1234.my.centrify.com:443/
INFO: Can't discover any Centrify Connectors.
Description: Verify that trusted Identity Platform instance is specified
Check item #7: CLDINST started
MFA works yet the script is failing, why and how to fix this?
The adcdiag script uses ldap to make a search on the domain for available Centrify connectors. If the first DNS server in /etc/resolv.conf does not know about the domain controllers the query will fail. This is a limitation of ldapsearch - it relies on DNS.
Add a valid DNS server as the first entry that have records to a Domain Controller.