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KB-10130: How does the "Managed Device" option in policies determine if a device is managed?

App Access Service ,   App Gateway Service ,  

17 May,18 at 02:08 PM


How to use the setting 'Managed Device' in a policy.  How is a device determined to be "Managed" during authentication?


User-added image


When an administrator sets up a policy and includes Managed Device (true/false) as part of a policy, not all methods of authentication can be used to determine if the device is managed.

"Managed Device" true/false can only be determined when the authentication is taking place via ZSO.  If you authenticate from a managed device any other way, the "Managed Device" value cannot be determined (thus returns false).


1.  User opens the Centrify User Portal from an Enrolled mobile device.  ZSO login (certificate based) is used.  The policy WILL be able to determine if the device is "Managed" and will return true.

2.  User logs out of a session in the Centrify User Portal.  User is shown the Centrify User Portal login page.  User enters username and password to sign in.  The policy WILL NOT be able to determine if the device is "Managed", and will return false.

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