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KB-10056: Upgrading to DirectControl 5.4.3 and getting an error "Current platform is not supported or package file is missing"

Authentication Service ,  

1 April,18 at 02:27 AM

After upgrading from DirectControl 5.2.2 to 5.4.3 on RHEL 7.3 an error shows saying ""The CentrifyDC package is not installed on this computer. Could not find CentrifyDC-5.4.3-rhel5.x86_64.rpm in ./ directory. Current platform is not supported or package file is missing."

Removed the DirectControl 5.4.3 version and upgraded the 5.2.2 version to 5.3.1. After it completed successfully, upgraded the 5.3.1 version to 5.4.3 without an issue.

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