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KB-0708: Getting error message "The server is not operational"

Centrify DirectAudit ,   Centrify DirectControl ,   Centrify Identity Service, Mac Edition ,  

12 April,16 at 11:02 AM

Applies to:

CDC  Admin Console 4.0 on Windows XP / 2003


Getting error message "The server is not operational" when Create Zone , Add User to Zone or Delegate Zone Control


There are many causes for this error message but most likely it is due DNS server failing to resolve the domain name


Add an A-record for the domain to the DNS server, or add a temporary entry your local hosts file.
For example, the hosts file can be found on a 32-bit system in c:\windows\system32\drivers\etc\hosts and add something like:

Replace with the server IP address and with the actual domain name


Fixed in DirectControl 4.1.0

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