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KB-0474: DirectControl admin console failed to load

Centrify DirectAudit ,   Centrify DirectControl ,   Centrify Identity Service, Mac Edition ,  

12 April,16 at 11:45 AM

Applies to:

CDC console 3.0.x or earlier


CDC console failed to load and throws an error:

Microsoft Management Console

MMC cannot open the file C:\Program Files\Centrify\Centrify DirectControl\centrifydc.msc.

This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient rights to the file.


The shipped centrifydc.msc is built for older version of MMC. Win 2003 SP2 upgraded the MMC to 3.0

At the windows run command box type:

mmc.exe and then

Click File, add/remove snapin, add

Choose the Centrify direct control snapin

OK to save and overwrite the shipped centrifydc.msc

Overwrite the C:\Program Files\Centrify\Centrify DirectControl\centrifydc.msc (or the path specified by the error message from MMC) with the saved msc file.

This will be fixed in Direct Control 4.0

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