Centrify

Tips for finding Knowledge Articles

  • - Enter just a few key words related to your question or problem
  • - Add Key words to refine your search as necessary
  • - Do not use punctuation
  • - Search is not case sensitive
  • - Avoid non-descriptive filler words like "how", "the", "what", etc.
  • - If you do not find what you are looking for the first time,reduce the number of key words you enter and try searching again.
  • - Minimum supported Internet Explorer version is IE9
Home  >
article

KB-0362: "internal server error" from Apache in ADFS environment

Authentication Service ,  

1 December,17 at 12:38 AM

Problem:

On heavily loaded systems, intermittent failures result with the message, “internal server error” in Apache logs.


Cause:

The default timeout for adfsagent is configured for 5 seconds. This is too low for heavily loaded systems.


Resolution:

Change the default timeout for adfsagent from 5 seconds to 60 seconds by adding the following line in /etc/centrifydc/centrifydc.conf
adfsagent.read.data.timeout: 60

Note:
You will not see the above line because the 5 second default is already embedded in the agent.

Still have questions? Click here to log a technical support case, or collaborate with your peers in Centrify's Online Community.

Related Articles

 articleKB-2359: How to configure a Kerberos based SSO solution in WebLogic & Oracles Http Server ( OHS) environment? article[Security Corner] Centrify and the Microsoft Enhanced Security Administrative Environment (2/3) articleHOWTO: Install, configure and test the Centrify Java SSO Module articleCentrify 18.8 Release Notes articleKB-6050: How to configure a group for automatic Kerberos Credentials for infinite renewal? articleKB-6044: How to configure users for automatic Kerberos Credentials for infinite renewal even after users have logged out? articleKB-0386: browser hangs when trying to reach apache/adfs agent articleCentrify's Privileged Identity Management Solution for Big Data articleKB-20210: Common Questions Regarding Centrify DirectControl and CoreOS